Pigro is a turnkey helpdesk virtual assistant able to answer users’ questions and to helps its human colleagues with the most difficult ones.
Companies’ knowledge base already contains the answers to users’ questions in an aggregate form. Pigro retrieves answers automatically providing them through a chat.
Standard market solutions only deal with FAQs, Pigro can extract answers from every digital content: user manuals, product sheets, internal documents, web contents, etc…
Pigro gives also employees the chance to get any kind of information about company policy and procedures without swamping their colleagues and helps to increase Customer Satisfaction and agent productivity.
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